Skip to content

Australia · AUD platform pricing

Supaorder pricing in Australia

Supaorder costs A$175 AUD per location per month for 1–3 locations in Australia. Unlimited orders and every app are included, with zero platform commission.

Prices are set for this market, not converted at a live exchange rate. Request AUD invoicing and confirm it in your quote. Taxes are excluded.

Supaorder pricing in Australia at a glance

Entry price
A$175 AUD per location per month (1–3 locations)
Billing currency
AUD, set for Australia
Orders
Unlimited, zero platform commission
Setup
Currently waived for early customers
Taxes
Excluded; confirmed in your quote
Local payments
PayID / PayTo — built on request

One plan. A lower rate as you add locations.

The rate for your location count applies to each location. There is no separate software charge for the POS, kitchen display, kiosk or loyalty tablet.

Supaorder price ladder in Australia
Locations Per location Included
1–3 locations A$175 AUD per location per month Unlimited orders · all apps included
4–9 locations A$148 AUD per location per month Unlimited orders · all apps included
10+ locations A$120 AUD per location per month Unlimited orders · all apps included

Published prices for new accounts. Taxes excluded. Compare all plan features and terms.

What your monthly bill looks like

Monthly subscription totals for a restaurant group in this market. Taxes and separately charged services are excluded.

1 location

1 × A$175 AUD

A$175 AUD per month

4 locations

4 × A$148 AUD

A$592 AUD per month

10 locations

10 × A$120 AUD

A$1,200 AUD per month

What is included

Your branded ordering website and customer apps, partner app, admin tools, loyalty, POS register, kitchen display, self-order kiosk and loyalty tablet are included. Review device and integration requirements during setup.

Explore the platform features

Setup and costs to budget separately

  • Setup is currently waived for early customers.
  • Payment processing, third-party delivery, messaging usage, hardware and developer-account charges where applicable are separate from the location subscription.
  • Applicable VAT, GST or sales tax is excluded. Confirm the invoice currency, tax treatment and any custom integration work in your written quote.
  • These are direct-customer prices for new accounts. Existing signed terms remain in place; white-label partners set their own retail prices.
Read the subscription agreement

Planning your launch in Australia

Set up local trading hours and validate counter payments

Plan your restaurant’s own ordering channel in Australian dollars, with the location fee covering the ordering apps and in-store suite. Use this Australia price list for direct-customer budgeting and confirm the payment, language and operating scope before onboarding.

Counter payment requirements

If your counter requires eftpos, identify the exact processor, reader and card-routing requirements before buying devices. A generic card-terminal integration does not establish support for your preferred local method.

Delivery areas and operating hours

Test suburb and postcode coverage with your actual delivery boundaries. For locations across Australian time zones, verify opening times and scheduled collection independently for each location.

Receipts and settlement

Bring your required GST receipt fields and merchant settlement currency to configuration review. Confirm processing, delivery and hardware charges separately from the software subscription.

Payment availability reference: Stripe Terminal card and reader support. Regional guidance reviewed . Confirm current provider eligibility during onboarding.

On the receipt · GST

GST on restaurant and takeaway food in Australia

The ATO taxes all food and drink consumed on the premises, all hot takeaway food and prepared meals at 10%, while basic food taken away cold can be GST-free. Hot meals take one rate either way; a cold basic item can be taxable eaten in and GST-free taken away.

GST rates on food in Australia
What is sold Rate
Food and drink consumed on the premises 10%
Hot takeaway food and prepared meals 10%
Cold basic food taken away (not a prepared meal) GST-free
Alcoholic drinks 10%

Some items change rate between eat-in and takeaway here. Bring a dine-in order and a takeaway order to the demo and confirm how both rates will be configured and printed on receipts before you launch.

Rates as published by the Australian Taxation Office, checked . This is general information, not tax advice; your accountant confirms the treatment of your menu, and the Supaorder subscription does not set it.

The stack we recommend

Best-fit integrations for a restaurant in Australia

The payment methods, couriers, messaging and POS that fit how customers in Australia actually order. Live means it is on the published integrations list today. On request means we build it for you: name it at the demo and your quote confirms the scope and timeline before launch. The in-store suite — POS register, kitchen display, kiosk and loyalty tablet — is included and needs none of them.

Languages to enable
English
Marketplaces you compete with
Uber Eats, DoorDash and Menulog
How customers pay
Cards and wallets; PayID for bank transfers
How customers want updates
SMS

Payments

  • Live Stripe — Cards, Apple Pay and Google Pay with 3DS on your own account.
  • Live Stripe Terminal — Card-present readers on the kiosk and register.
  • On request PayID / PayTo — Real-time bank payments customers recognise.
  • Live Cash, card on delivery, card terminal — Live everywhere; test these first, no processor eligibility involved.

POS systems

  • Live Square — POS sync only.

Delivery and dispatch

  • Live DoorDash Drive — On-demand couriers with live quotes.
  • Live Uber Direct — On-demand couriers with live quotes.
  • Live Shipday — Driver app and dispatch for your own drivers.
  • Live Google Maps — Addresses, delivery zones and live driver tracking.

Messaging

  • Live Twilio — SMS and voice order updates and campaigns.
  • Live SendGrid — Email receipts and campaigns, or your own SMTP.
  • Live OneSignal — Push notifications in the branded apps.

Provider coverage changes; each recommendation reflects how customers in Australia pay and order at the review date above, not a guarantee of any provider’s eligibility decision. Missing the one your customers use? Tell us at the demo.

Before you go live

A restaurant launch checklist for Australia

Six things to settle at the demo and test before the first live order, drawn from how customers in Australia pay, order and expect to be kept informed.

  1. Run one order end to end on each live payment path (Stripe, Stripe Terminal, Cash, card on delivery, card terminal) — success, decline and refund.

  2. Name the on-request integrations your customers expect at the demo — PayID / PayTo — so the quote carries their scope and timeline.

  3. Enable the storefront languages customers need (English) with reviewed translations.

  4. Route order updates where customers read them (SMS) and send a test message before launch.

  5. Decide the delivery model — DoorDash Drive, Uber Direct, Shipday, Google Maps — and test a real address, a delivery zone edge and a cash-on-delivery reconciliation.

  6. Bring your receipt and tax requirements to the demo; the subscription does not set them. Position against Uber Eats, DoorDash and Menulog with your own channel’s zero commission.

Other markets in Asia-Pacific

Comparing a rollout across the region? Each guide carries its own published price and local stack, and the Asia-Pacific overview lists the countries served without a page yet.

Pricing questions for Australia

How much does Supaorder cost in Australia?

Supaorder costs A$175 AUD per location per month for 1–3 locations in Australia. Unlimited orders and every app are included, with zero platform commission.

What does a four-location group pay in Australia?

Four locations cost A$592 AUD per month: four times A$148 AUD. The four-location rate applies to every location, with unlimited orders. Taxes and separately charged services are excluded.

What setup and external costs should I allow for?

Setup is currently waived for early customers. Payment processing, delivery providers, hardware and applicable taxes are separate. Confirm local-currency invoicing and any custom work in your quote.

Can I assume my existing eftpos terminal will work?

No. Confirm the exact reader, processor account and integration before committing to hardware. Demonstrate a sale and refund on the proposed configuration; existing equipment is not automatically compatible.

Which payment methods can Supaorder take in Australia?

Live today: Stripe, Stripe Terminal, Cash, card on delivery, card terminal. Built on request: PayID / PayTo. On-request integrations are scoped and given a timeline in your quote before launch, so name the methods your customers use at the demo.

Can an Australian restaurant keep its existing eftpos hardware?

Only after checking the exact hardware and integration. Bring the model number and processor account details, and verify the proposed sale and refund paths. Software inclusion does not make an unsupported terminal compatible.

What GST rate applies to restaurant and takeaway food in Australia?

The Australian Taxation Office applies 10% GST to food and drink consumed on the premises, hot takeaway food, prepared meals and alcohol. Basic food taken away cold can be GST-free. Confirm your receipt configuration with your accountant.

Bring your operating plan to a live demo

Share your launch country, expected volume, payment requirements and existing systems. We will map the scope to the published pricing and confirm the details in your quote.

Book a live demo