Italy · EUR platform pricing
Supaorder pricing in Italy
Supaorder costs €110 EUR per location per month for 1–3 locations in Italy. Unlimited orders and every app are included, with zero platform commission.
The EUR ladder is one published price for the whole euro area, so it is the same in Italy as in every other euro-area country listed here; it is not converted at a live exchange rate. Request EUR invoicing and confirm it in your quote. Taxes are excluded.
Supaorder pricing in Italy at a glance
- Entry price
- €110 EUR per location per month (1–3 locations)
- Billing currency
- EUR — one published ladder for the euro area
- Orders
- Unlimited, zero platform commission
- Setup
- Currently waived for early customers
- Taxes
- Excluded; confirmed in your quote
- Local payments
- Satispay, Fiscal receipt (scontrino) device link — built on request
One plan. A lower rate as you add locations.
The rate for your location count applies to each location. There is no separate software charge for the POS, kitchen display, kiosk or loyalty tablet.
| Locations | Per location | Included |
|---|---|---|
| 1–3 locations | €110 EUR per location per month | Unlimited orders · all apps included |
| 4–9 locations | €93 EUR per location per month | Unlimited orders · all apps included |
| 10+ locations | €76 EUR per location per month | Unlimited orders · all apps included |
Published prices for new accounts. Taxes excluded. Compare all plan features and terms.
What your monthly bill looks like
Monthly subscription totals for a restaurant group in this market. Taxes and separately charged services are excluded.
1 location
1 × €110 EUR
€110 EUR per month
4 locations
4 × €93 EUR
€372 EUR per month
10 locations
10 × €76 EUR
€760 EUR per month
What is included
Your branded ordering website and customer apps, partner app, admin tools, loyalty, POS register, kitchen display, self-order kiosk and loyalty tablet are included. Review device and integration requirements during setup.
Explore the platform featuresSetup and costs to budget separately
- Setup is currently waived for early customers.
- Payment processing, third-party delivery, messaging usage, hardware and developer-account charges where applicable are separate from the location subscription.
- Applicable VAT, GST or sales tax is excluded. Confirm the invoice currency, tax treatment and any custom integration work in your written quote.
- These are direct-customer prices for new accounts. Existing signed terms remain in place; white-label partners set their own retail prices.
Planning your launch in Italy
Choose payment methods that confirm before the kitchen starts
Budget your restaurant’s own ordering website and apps in euro, with takeaway, delivery and the in-store apps on one location fee. Italy uses the euro-area EUR ladder.
Immediate methods only for food orders
Stripe documents SEPA Direct Debit as a delayed-notification method that can take days to confirm and can be disputed. It is not suitable for confirming a meal order; keep cards, wallets and cash on delivery as the tested paths.
Zones, hours and minimum orders
Use real addresses and CAP codes with your delivery charges and evening hours in the demo. Test a pickup order, a delivery order and a refund.
Fiscal receipts
Italian fiscal receipt requirements are set by law, not by a software subscription. Bring your commercialista’s requirements to the demo and review how orders reach your fiscal device or process before launch.
Payment availability reference: Stripe SEPA Direct Debit. Regional guidance reviewed . Confirm current provider eligibility during onboarding.
On the receipt · IVA
VAT on restaurant and takeaway food in Italy
The Revenue Agency taxes the serving of food and drinks in a restaurant at 10%, drinks included, while a takeaway sale is a sale of goods taxed at the rate that applies to each product. A drink served at the table and the same drink sold to take away can therefore carry different rates.
| What is sold | Rate |
|---|---|
| Food and drinks served in the restaurant (somministrazione) | 10% |
| Takeaway and delivered items (a sale of goods) | The rate of each product sold |
Eat-in and takeaway are taxed on different bases here. Bring a dine-in order and a takeaway order to the demo and confirm how both rates will be configured and printed on receipts before you launch.
Rates as published by the Italian Revenue Agency, checked . This is general information, not tax advice; your accountant confirms the treatment of your menu, and the Supaorder subscription does not set it.
The stack we recommend
Best-fit integrations for a restaurant in Italy
The payment methods, couriers, messaging and POS that fit how customers in Italy actually order. Live means it is on the published integrations list today. On request means we build it for you: name it at the demo and your quote confirms the scope and timeline before launch. The in-store suite — POS register, kitchen display, kiosk and loyalty tablet — is included and needs none of them.
- Languages to enable
- Italian
- Marketplaces you compete with
- Just Eat, Glovo and Deliveroo
- How customers pay
- Cards, Satispay and cash on delivery
- How customers want updates
Payments
- Live Stripe — Cards, Apple Pay and Google Pay with 3DS on your own account.
- Live Stripe Terminal — Card-present readers on the kiosk and register.
- On request Satispay — The Italian wallet growing at counters and online.
- On request Fiscal receipt (scontrino) device link — Registered-till connection for legal receipts.
- Live Cash, card on delivery, card terminal — Live everywhere; test these first, no processor eligibility involved.
Delivery and dispatch
- Live Uber Direct — On-demand couriers with live quotes.
- Live Shipday — Driver app and dispatch for your own drivers.
- Live Google Maps — Addresses, delivery zones and live driver tracking.
Messaging
- Live Twilio — SMS and WhatsApp order updates; WhatsApp is the channel customers here read.
- Live SendGrid — Email receipts and campaigns, or your own SMTP.
- Live OneSignal — Push notifications in the branded apps.
Provider coverage changes; each recommendation reflects how customers in Italy pay and order at the review date above, not a guarantee of any provider’s eligibility decision. Missing the one your customers use? Tell us at the demo.
Before you go live
A restaurant launch checklist for Italy
Six things to settle at the demo and test before the first live order, drawn from how customers in Italy pay, order and expect to be kept informed.
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Run one order end to end on each live payment path (Stripe, Stripe Terminal, Cash, card on delivery, card terminal) — success, decline and refund.
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Name the on-request integrations your customers expect at the demo — Satispay, Fiscal receipt (scontrino) device link — so the quote carries their scope and timeline.
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Enable the storefront languages customers need (Italian) with reviewed translations.
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Route order updates where customers read them (WhatsApp) and send a test message before launch.
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Decide the delivery model — Uber Direct, Shipday, Google Maps — and test a real address, a delivery zone edge and a cash-on-delivery reconciliation.
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Bring your receipt and tax requirements to the demo; the subscription does not set them. Position against Just Eat, Glovo and Deliveroo with your own channel’s zero commission.
Other markets in Europe
Comparing a rollout across the region? Each guide carries its own published price and local stack, and the Europe overview lists the countries served without a page yet.
- Austria from €110 EUR
- Belgium from €110 EUR
- Denmark from DKK 829
- Finland from €110 EUR
- France from €110 EUR
- Germany from €110 EUR
- Ireland from €110 EUR
- Netherlands from €110 EUR
- Norway from NOK 1 199
- Poland from zł 265 PLN
- Spain from €110 EUR
- Sweden from SEK 1 249
- Switzerland from CHF 105
- United Kingdom from £95 GBP
Pricing questions for Italy
How much does Supaorder cost in Italy?
Supaorder costs €110 EUR per location per month for 1–3 locations in Italy. Unlimited orders and every app are included, with zero platform commission.
What does a four-location group pay in Italy?
Four locations cost €372 EUR per month: four times €93 EUR. The four-location rate applies to every location, with unlimited orders. Taxes and separately charged services are excluded.
What setup and external costs should I allow for?
Setup is currently waived for early customers. Payment processing, delivery providers, hardware and applicable taxes are separate. Confirm local-currency invoicing and any custom work in your quote.
Is Italy priced differently from the rest of the euro area?
No. Italy is on the euro-area EUR ladder published here. Confirm EUR invoicing in your quote.
Which payment methods can Supaorder take in Italy?
Live today: Stripe, Stripe Terminal, Cash, card on delivery, card terminal. Built on request: Satispay, Fiscal receipt (scontrino) device link. On-request integrations are scoped and given a timeline in your quote before launch, so name the methods your customers use at the demo.
What should an Italian restaurant confirm before launch?
Which immediate payment methods are enabled, a refund, a delivery order to a real CAP, and how orders are recorded for fiscal receipts with your commercialista. Confirm EUR invoicing in your quote.
What VAT rate applies to restaurant and takeaway food in Italy?
The Italian Revenue Agency applies 10% to food and drinks served in a restaurant, while takeaway items are a sale of goods taxed at the rate of each product. Confirm the rate of each takeaway item, especially drinks, and your receipt configuration with your accountant.
Pricing by country
Choose an English country guide for published fees, billing currency, the recommended local stack and launch considerations — or start from a region.
Bring your operating plan to a live demo
Share your launch country, expected volume, payment requirements and existing systems. We will map the scope to the published pricing and confirm the details in your quote.
Book a live demo