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Austria · EUR platform pricing

Supaorder pricing in Austria

Supaorder costs €110 EUR per location per month for 1–3 locations in Austria. Unlimited orders and every app are included, with zero platform commission.

The EUR ladder is one published price for the whole euro area, so it is the same in Austria as in every other euro-area country listed here; it is not converted at a live exchange rate. Request EUR invoicing and confirm it in your quote. Taxes are excluded.

Supaorder pricing in Austria at a glance

Entry price
€110 EUR per location per month (1–3 locations)
Billing currency
EUR — one published ladder for the euro area
Orders
Unlimited, zero platform commission
Setup
Currently waived for early customers
Taxes
Excluded; confirmed in your quote
Local payments
EPS, Registrierkasse link — built on request

One plan. A lower rate as you add locations.

The rate for your location count applies to each location. There is no separate software charge for the POS, kitchen display, kiosk or loyalty tablet.

Supaorder price ladder in Austria
Locations Per location Included
1–3 locations €110 EUR per location per month Unlimited orders · all apps included
4–9 locations €93 EUR per location per month Unlimited orders · all apps included
10+ locations €76 EUR per location per month Unlimited orders · all apps included

Published prices for new accounts. Taxes excluded. Compare all plan features and terms.

What your monthly bill looks like

Monthly subscription totals for a restaurant group in this market. Taxes and separately charged services are excluded.

1 location

1 × €110 EUR

€110 EUR per month

4 locations

4 × €93 EUR

€372 EUR per month

10 locations

10 × €76 EUR

€760 EUR per month

What is included

Your branded ordering website and customer apps, partner app, admin tools, loyalty, POS register, kitchen display, self-order kiosk and loyalty tablet are included. Review device and integration requirements during setup.

Explore the platform features

Setup and costs to budget separately

  • Setup is currently waived for early customers.
  • Payment processing, third-party delivery, messaging usage, hardware and developer-account charges where applicable are separate from the location subscription.
  • Applicable VAT, GST or sales tax is excluded. Confirm the invoice currency, tax treatment and any custom integration work in your written quote.
  • These are direct-customer prices for new accounts. Existing signed terms remain in place; white-label partners set their own retail prices.
Read the subscription agreement

Planning your launch in Austria

EPS bank payments and Austrian receipt rules

Budget your restaurant’s own ordering website and apps in euro, with pickup, delivery and the in-store apps on one location fee. Austria uses the euro-area EUR ladder.

EPS alongside cards

Stripe documents EPS as a redirect-based bank transfer used by Austrian customers. Confirm the implemented checkout offers it, then test a completed payment, an abandoned redirect and a refund.

Delivery zones and minimums

Use real Austrian postcodes and your delivery boundaries in the demo, with minimum order values and evening hours. Test a pickup order and a delivery order with a tip.

Cash-register and receipt obligations

Austrian cash-register and receipt obligations are set by law. Bring your Steuerberater’s requirements to the demo and review how orders are recorded before launch; the subscription does not determine them.

Payment availability reference: Stripe EPS. Regional guidance reviewed . Confirm current provider eligibility during onboarding.

On the receipt · Umsatzsteuer (USt)

VAT on restaurant and takeaway food in Austria

The Federal Ministry of Finance confirms that the new 4.9% rate for selected basic foods, in force from 1 July 2026, does not apply to restaurant services, so prepared food stays at 10% whether eaten in or taken away. Drinks outside the reduced-rate list, including alcohol, take the standard 20%.

Umsatzsteuer (USt) rates on food in Austria
What is sold Rate
Food eaten in the restaurant 10%
Takeaway and delivered food 10%
Most drinks, including all alcohol 20%

Rates as published by the Federal Ministry of Finance, checked . This is general information, not tax advice; your accountant confirms the treatment of your menu, and the Supaorder subscription does not set it.

The stack we recommend

Best-fit integrations for a restaurant in Austria

The payment methods, couriers, messaging and POS that fit how customers in Austria actually order. Live means it is on the published integrations list today. On request means we build it for you: name it at the demo and your quote confirms the scope and timeline before launch. The in-store suite — POS register, kitchen display, kiosk and loyalty tablet — is included and needs none of them.

Languages to enable
German
Marketplaces you compete with
Lieferando, Wolt and foodora
How customers pay
Cards and EPS bank transfer
How customers want updates
Email and SMS

Payments

  • Live Stripe — Cards, Apple Pay and Google Pay with 3DS on your own account.
  • Live Stripe Terminal — Card-present readers on the kiosk and register.
  • On request EPS — Austrian online bank transfer.
  • On request Registrierkasse link — Legal cash-register signing for receipts.
  • Live Cash, card on delivery, card terminal — Live everywhere; test these first, no processor eligibility involved.

Delivery and dispatch

  • Live Shipday — Driver app and dispatch for your own drivers.
  • Live Google Maps — Addresses, delivery zones and live driver tracking.

Messaging

  • Live Twilio — SMS and voice order updates and campaigns.
  • Live SendGrid — Email receipts and campaigns, or your own SMTP.
  • Live OneSignal — Push notifications in the branded apps.

Provider coverage changes; each recommendation reflects how customers in Austria pay and order at the review date above, not a guarantee of any provider’s eligibility decision. Missing the one your customers use? Tell us at the demo.

Before you go live

A restaurant launch checklist for Austria

Six things to settle at the demo and test before the first live order, drawn from how customers in Austria pay, order and expect to be kept informed.

  1. Run one order end to end on each live payment path (Stripe, Stripe Terminal, Cash, card on delivery, card terminal) — success, decline and refund.

  2. Name the on-request integrations your customers expect at the demo — EPS, Registrierkasse link — so the quote carries their scope and timeline.

  3. Enable the storefront languages customers need (German) with reviewed translations.

  4. Route order updates where customers read them (Email and SMS) and send a test message before launch.

  5. Decide the delivery model — Shipday, Google Maps — and test a real address, a delivery zone edge and a cash-on-delivery reconciliation.

  6. Bring your receipt and tax requirements to the demo; the subscription does not set them. Position against Lieferando, Wolt and foodora with your own channel’s zero commission.

Pricing questions for Austria

How much does Supaorder cost in Austria?

Supaorder costs €110 EUR per location per month for 1–3 locations in Austria. Unlimited orders and every app are included, with zero platform commission.

What does a four-location group pay in Austria?

Four locations cost €372 EUR per month: four times €93 EUR. The four-location rate applies to every location, with unlimited orders. Taxes and separately charged services are excluded.

What setup and external costs should I allow for?

Setup is currently waived for early customers. Payment processing, delivery providers, hardware and applicable taxes are separate. Confirm local-currency invoicing and any custom work in your quote.

Does Austria pay a different EUR rate?

No. Austria is on the euro-area EUR ladder published here. Confirm EUR invoicing in your quote.

Which payment methods can Supaorder take in Austria?

Live today: Stripe, Stripe Terminal, Cash, card on delivery, card terminal. Built on request: EPS, Registrierkasse link. On-request integrations are scoped and given a timeline in your quote before launch, so name the methods your customers use at the demo.

What should an Austrian restaurant confirm before going live?

The enabled payment methods (card, EPS if offered), a refund, a delivery order to a real postcode, and how orders are recorded for your receipt obligations with your Steuerberater. Confirm EUR invoicing in your quote.

What VAT rate applies to restaurant and takeaway food in Austria?

Restaurant meals and takeaway dishes are taxed at 10%; the 4.9% rate introduced on 1 July 2026 for selected basic foods does not cover restaurant services, as published by the Federal Ministry of Finance. Most drinks, including alcohol, are 20%. Confirm your receipt configuration with your accountant.

Bring your operating plan to a live demo

Share your launch country, expected volume, payment requirements and existing systems. We will map the scope to the published pricing and confirm the details in your quote.

Book a live demo