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Switzerland · CHF platform pricing

Supaorder pricing in Switzerland

Supaorder costs CHF 105 per location per month for 1–3 locations in Switzerland. Unlimited orders and every app are included, with zero platform commission.

Prices are set for this market, not converted at a live exchange rate. Request CHF invoicing and confirm it in your quote. Taxes are excluded.

Supaorder pricing in Switzerland at a glance

Entry price
CHF 105 per location per month (1–3 locations)
Billing currency
CHF, set for Switzerland
Orders
Unlimited, zero platform commission
Setup
Currently waived for early customers
Taxes
Excluded; confirmed in your quote
Local payments
TWINT — built on request

One plan. A lower rate as you add locations.

The rate for your location count applies to each location. There is no separate software charge for the POS, kitchen display, kiosk or loyalty tablet.

Supaorder price ladder in Switzerland
Locations Per location Included
1–3 locations CHF 105 per location per month Unlimited orders · all apps included
4–9 locations CHF 89 per location per month Unlimited orders · all apps included
10+ locations CHF 72 per location per month Unlimited orders · all apps included

Published prices for new accounts. Taxes excluded. Compare all plan features and terms.

What your monthly bill looks like

Monthly subscription totals for a restaurant group in this market. Taxes and separately charged services are excluded.

1 location

1 × CHF 105

CHF 105 per month

4 locations

4 × CHF 89

CHF 356 per month

10 locations

10 × CHF 72

CHF 720 per month

What is included

Your branded ordering website and customer apps, partner app, admin tools, loyalty, POS register, kitchen display, self-order kiosk and loyalty tablet are included. Review device and integration requirements during setup.

Explore the platform features

Setup and costs to budget separately

  • Setup is currently waived for early customers.
  • Payment processing, third-party delivery, messaging usage, hardware and developer-account charges where applicable are separate from the location subscription.
  • Applicable VAT, GST or sales tax is excluded. Confirm the invoice currency, tax treatment and any custom integration work in your written quote.
  • These are direct-customer prices for new accounts. Existing signed terms remain in place; white-label partners set their own retail prices.
Read the subscription agreement

Planning your launch in Switzerland

Separate CHF billing from language and payment requirements

Plan your restaurant’s own ordering channel in Swiss francs, with the location fee covering the ordering apps and in-store suite. Use this Switzerland price list for direct-customer budgeting and confirm the payment, language and operating scope before onboarding.

Languages by service area

Choose the languages needed for each Swiss service area rather than assuming one catalog suits every customer. Supply reviewed German, French or Italian content where required and test receipts and notifications too.

TWINT and checkout validation

If TWINT is required, ask for a demonstration using the proposed processor account and checkout integration. Provider availability is not confirmation that a particular platform integration exposes the method.

CHF settlement and tax presentation

Confirm CHF customer settlement separately from subscription invoicing. Bring your receipt and tax presentation requirements; cross-border operations need their own merchant and payment review.

Payment availability reference: Stripe TWINT checkout requirements. Regional guidance reviewed . Confirm current provider eligibility during onboarding.

On the receipt · MWST / TVA / IVA

VAT on restaurant and takeaway food in Switzerland

The ESTV applies the 2.6% reduced rate to foodstuffs except alcoholic drinks, but the 8.1% normal rate where food forms part of a restaurant service. Eat-in and takeaway sales of the same item therefore take different rates and have to be kept apart on receipts.

MWST / TVA / IVA rates on food in Switzerland
What is sold Rate
Restaurant service (food eaten in) 8.1%
Food supplied without restaurant service, such as takeaway 2.6%
Alcoholic drinks 8.1%

Eat-in and takeaway take different rates here. Bring a dine-in order and a takeaway order to the demo and confirm how both rates will be configured and printed on receipts before you launch.

Rates as published by the Swiss Federal Tax Administration (ESTV), checked . This is general information, not tax advice; your accountant confirms the treatment of your menu, and the Supaorder subscription does not set it.

The stack we recommend

Best-fit integrations for a restaurant in Switzerland

The payment methods, couriers, messaging and POS that fit how customers in Switzerland actually order. Live means it is on the published integrations list today. On request means we build it for you: name it at the demo and your quote confirms the scope and timeline before launch. The in-store suite — POS register, kitchen display, kiosk and loyalty tablet — is included and needs none of them.

Languages to enable
German, French and Italian by region
Marketplaces you compete with
Uber Eats, Just Eat and Smood
How customers pay
Cards and TWINT
How customers want updates
SMS and email

Payments

  • Live Stripe — Cards, Apple Pay and Google Pay with 3DS on your own account.
  • Live Stripe Terminal — Card-present readers on the kiosk and register.
  • On request TWINT — The Swiss wallet at nearly every till.
  • Live Cash, card on delivery, card terminal — Live everywhere; test these first, no processor eligibility involved.

Delivery and dispatch

  • Live Uber Direct — On-demand couriers with live quotes.
  • Live Shipday — Driver app and dispatch for your own drivers.
  • Live Google Maps — Addresses, delivery zones and live driver tracking.

Messaging

  • Live Twilio — SMS and voice order updates and campaigns.
  • Live SendGrid — Email receipts and campaigns, or your own SMTP.
  • Live OneSignal — Push notifications in the branded apps.

Provider coverage changes; each recommendation reflects how customers in Switzerland pay and order at the review date above, not a guarantee of any provider’s eligibility decision. Missing the one your customers use? Tell us at the demo.

Before you go live

A restaurant launch checklist for Switzerland

Six things to settle at the demo and test before the first live order, drawn from how customers in Switzerland pay, order and expect to be kept informed.

  1. Run one order end to end on each live payment path (Stripe, Stripe Terminal, Cash, card on delivery, card terminal) — success, decline and refund.

  2. Name the on-request integrations your customers expect at the demo — TWINT — so the quote carries their scope and timeline.

  3. Enable the storefront languages customers need (German, French and Italian by region) with reviewed translations.

  4. Route order updates where customers read them (SMS and email) and send a test message before launch.

  5. Decide the delivery model — Uber Direct, Shipday, Google Maps — and test a real address, a delivery zone edge and a cash-on-delivery reconciliation.

  6. Bring your receipt and tax requirements to the demo; the subscription does not set them. Position against Uber Eats, Just Eat and Smood with your own channel’s zero commission.

Pricing questions for Switzerland

How much does Supaorder cost in Switzerland?

Supaorder costs CHF 105 per location per month for 1–3 locations in Switzerland. Unlimited orders and every app are included, with zero platform commission.

What does a four-location group pay in Switzerland?

Four locations cost CHF 356 per month: four times CHF 89. The four-location rate applies to every location, with unlimited orders. Taxes and separately charged services are excluded.

What setup and external costs should I allow for?

Setup is currently waived for early customers. Payment processing, delivery providers, hardware and applicable taxes are separate. Confirm local-currency invoicing and any custom work in your quote.

Does CHF pricing guarantee TWINT support?

No. A published CHF software price does not establish checkout-method support. Confirm the processor account, deployed integration and complete payment/refund flow before treating TWINT as part of the launch scope.

Which payment methods can Supaorder take in Switzerland?

Live today: Stripe, Stripe Terminal, Cash, card on delivery, card terminal. Built on request: TWINT. On-request integrations are scoped and given a timeline in your quote before launch, so name the methods your customers use at the demo.

What should a Swiss restaurant verify for TWINT checkout?

Confirm merchant eligibility and an implemented CHF/TWINT checkout, then test authorization and refunds. Review the German, French or Italian customer content needed for the service area separately from the payment setup.

What VAT rate applies to restaurant and takeaway food in Switzerland?

The ESTV lists a 2.6% reduced rate for foodstuffs, but the 8.1% normal rate where food is part of a restaurant service, and 8.1% for alcoholic drinks. Confirm how your eat-in and takeaway rates will be set up and shown on receipts during the demo, and check the result with your fiduciary.

Bring your operating plan to a live demo

Share your launch country, expected volume, payment requirements and existing systems. We will map the scope to the published pricing and confirm the details in your quote.

Book a live demo