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Mexico · MXN platform pricing

Supaorder pricing in Mexico

Supaorder costs MX$769 MXN per location per month for 1–3 locations in Mexico. Unlimited orders and every app are included, with zero platform commission.

Prices are set for this market, not converted at a live exchange rate. Request MXN invoicing and confirm it in your quote. Taxes are excluded.

Supaorder pricing in Mexico at a glance

Entry price
MX$769 MXN per location per month (1–3 locations)
Billing currency
MXN, set for Mexico
Orders
Unlimited, zero platform commission
Setup
Currently waived for early customers
Taxes
Excluded; confirmed in your quote
Local payments
OXXO, SPEI / CoDi, Mercado Pago — built on request

One plan. A lower rate as you add locations.

The rate for your location count applies to each location. There is no separate software charge for the POS, kitchen display, kiosk or loyalty tablet.

Supaorder price ladder in Mexico
Locations Per location Included
1–3 locations MX$769 MXN per location per month Unlimited orders · all apps included
4–9 locations MX$649 MXN per location per month Unlimited orders · all apps included
10+ locations MX$529 MXN per location per month Unlimited orders · all apps included

Published prices for new accounts. Taxes excluded. Compare all plan features and terms.

What your monthly bill looks like

Monthly subscription totals for a restaurant group in this market. Taxes and separately charged services are excluded.

1 location

1 × MX$769 MXN

MX$769 MXN per month

4 locations

4 × MX$649 MXN

MX$2,596 MXN per month

10 locations

10 × MX$529 MXN

MX$5,290 MXN per month

What is included

Your branded ordering website and customer apps, partner app, admin tools, loyalty, POS register, kitchen display, self-order kiosk and loyalty tablet are included. Review device and integration requirements during setup.

Explore the platform features

Setup and costs to budget separately

  • Setup is currently waived for early customers.
  • Payment processing, third-party delivery, messaging usage, hardware and developer-account charges where applicable are separate from the location subscription.
  • Applicable VAT, GST or sales tax is excluded. Confirm the invoice currency, tax treatment and any custom integration work in your written quote.
  • These are direct-customer prices for new accounts. Existing signed terms remain in place; white-label partners set their own retail prices.
Read the subscription agreement

Planning your launch in Mexico

Review peso payments and cash-order reconciliation

Plan your restaurant’s own ordering channel in Mexican pesos, with the location fee covering the ordering apps and in-store suite. Use this Mexico price list for direct-customer budgeting and confirm the payment, language and operating scope before onboarding.

Required payment methods

If your business needs SPEI or cash-voucher methods, name them in the deployment scope. Confirm availability in the exact integration and how delayed payment confirmation affects order acceptance.

Spanish catalog and delivery details

Supply reviewed Mexican Spanish catalog content and test postal codes, colonia details and address references. Define where drivers deliver and which instructions reach them.

Cash and invoice workflows

If you collect cash on delivery, test driver reconciliation and cancellation handling. Bring your invoice requirements for review; do not treat the subscription as confirmation of a particular fiscal-invoicing integration.

Payment availability reference: Stripe OXXO payment confirmation. Regional guidance reviewed . Confirm current provider eligibility during onboarding.

On the receipt · IVA

VAT on restaurant and takeaway food in Mexico

Under article 2-A of the IVA law, as the SAT has restated, prepared food takes the general 16% rate whether it is eaten in, taken away or delivered — even from a kitchen with no seating. Pickup and delivery orders do not move a dish to the zero rate.

IVA rates on food in Mexico
What is sold Rate
Prepared food — eaten in, para llevar or delivered (entrega a domicilio) 16%
Unprepared food products sold as such 0%

Rates as published by the SAT (Servicio de Administración Tributaria), checked . This is general information, not tax advice; your accountant confirms the treatment of your menu, and the Supaorder subscription does not set it.

The stack we recommend

Best-fit integrations for a restaurant in Mexico

The payment methods, couriers, messaging and POS that fit how customers in Mexico actually order. Live means it is on the published integrations list today. On request means we build it for you: name it at the demo and your quote confirms the scope and timeline before launch. The in-store suite — POS register, kitchen display, kiosk and loyalty tablet — is included and needs none of them.

Languages to enable
Spanish
Marketplaces you compete with
Rappi, Uber Eats and DiDi Food
How customers pay
Cards, cash on delivery, OXXO and SPEI transfers
How customers want updates
WhatsApp

Payments

  • Live Stripe — Cards, Apple Pay and Google Pay with 3DS on your own account.
  • On request OXXO — Cash voucher for customers without cards; confirmation is delayed.
  • On request SPEI / CoDi — Bank transfer and QR rails.
  • On request Mercado Pago — Wallet and acquiring customers already use.
  • Live Cash, card on delivery, card terminal — Live everywhere; test these first, no processor eligibility involved.

Delivery and dispatch

  • Live Uber Direct — On-demand couriers with live quotes.
  • Live Shipday — Driver app and dispatch for your own drivers.
  • Live Google Maps — Addresses, delivery zones and live driver tracking.

Messaging

  • Live Twilio — SMS and WhatsApp order updates; WhatsApp is the channel customers here read.
  • Live SendGrid — Email receipts and campaigns, or your own SMTP.
  • Live OneSignal — Push notifications in the branded apps.

Provider coverage changes; each recommendation reflects how customers in Mexico pay and order at the review date above, not a guarantee of any provider’s eligibility decision. Missing the one your customers use? Tell us at the demo.

Before you go live

A restaurant launch checklist for Mexico

Six things to settle at the demo and test before the first live order, drawn from how customers in Mexico pay, order and expect to be kept informed.

  1. Run one order end to end on each live payment path (Stripe, Cash, card on delivery, card terminal) — success, decline and refund.

  2. Name the on-request integrations your customers expect at the demo — OXXO, SPEI / CoDi, Mercado Pago — so the quote carries their scope and timeline.

  3. Enable the storefront languages customers need (Spanish) with reviewed translations.

  4. Route order updates where customers read them (WhatsApp) and send a test message before launch.

  5. Decide the delivery model — Uber Direct, Shipday, Google Maps — and test a real address, a delivery zone edge and a cash-on-delivery reconciliation.

  6. Bring your receipt and tax requirements to the demo; the subscription does not set them. Position against Rappi, Uber Eats and DiDi Food with your own channel’s zero commission.

Other markets in the Americas

Comparing a rollout across the region? Each guide carries its own published price and local stack, and the Americas overview lists the countries served without a page yet.

Pricing questions for Mexico

How much does Supaorder cost in Mexico?

Supaorder costs MX$769 MXN per location per month for 1–3 locations in Mexico. Unlimited orders and every app are included, with zero platform commission.

What does a four-location group pay in Mexico?

Four locations cost MX$2,596 MXN per month: four times MX$649 MXN. The four-location rate applies to every location, with unlimited orders. Taxes and separately charged services are excluded.

What setup and external costs should I allow for?

Setup is currently waived for early customers. Payment processing, delivery providers, hardware and applicable taxes are separate. Confirm local-currency invoicing and any custom work in your quote.

Does MXN pricing include every Mexican payment method?

No. Confirm each required method, merchant account and order-confirmation workflow separately. Any additional integration or fiscal-invoicing work must be agreed in the written scope.

Which payment methods can Supaorder take in Mexico?

Live today: Stripe, Cash, card on delivery, card terminal. Built on request: OXXO, SPEI / CoDi, Mercado Pago. On-request integrations are scoped and given a timeline in your quote before launch, so name the methods your customers use at the demo.

Should a Mexican restaurant treat an OXXO voucher as a paid order?

No. Stripe documents delayed payment confirmation for OXXO. If this method is in scope, decide when preparation can start and how voucher expiry is handled; voucher creation is not proof of payment.

What IVA rate applies to restaurant and delivered food in Mexico?

Prepared food takes the general 16% IVA rate whether it is eaten in, taken away or delivered, under article 2-A of the IVA law as the SAT has restated. The zero rate covers food products that are not prepared for consumption. Confirm your configuration with your contador, including any regional incentive that applies to your location.

Bring your operating plan to a live demo

Share your launch country, expected volume, payment requirements and existing systems. We will map the scope to the published pricing and confirm the details in your quote.

Book a live demo