New Zealand · NZD platform pricing
Supaorder pricing in New Zealand
Supaorder costs NZ$219 NZD per location per month for 1–3 locations in New Zealand. Unlimited orders and every app are included, with zero platform commission.
Prices are set for this market, not converted at a live exchange rate. Request NZD invoicing and confirm it in your quote. Taxes are excluded.
Supaorder pricing in New Zealand at a glance
- Entry price
- NZ$219 NZD per location per month (1–3 locations)
- Billing currency
- NZD, set for New Zealand
- Orders
- Unlimited, zero platform commission
- Setup
- Currently waived for early customers
- Taxes
- Excluded; confirmed in your quote
- Local payments
- POLi / account-to-account — built on request
One plan. A lower rate as you add locations.
The rate for your location count applies to each location. There is no separate software charge for the POS, kitchen display, kiosk or loyalty tablet.
| Locations | Per location | Included |
|---|---|---|
| 1–3 locations | NZ$219 NZD per location per month | Unlimited orders · all apps included |
| 4–9 locations | NZ$185 NZD per location per month | Unlimited orders · all apps included |
| 10+ locations | NZ$149 NZD per location per month | Unlimited orders · all apps included |
Published prices for new accounts. Taxes excluded. Compare all plan features and terms.
What your monthly bill looks like
Monthly subscription totals for a restaurant group in this market. Taxes and separately charged services are excluded.
1 location
1 × NZ$219 NZD
NZ$219 NZD per month
4 locations
4 × NZ$185 NZD
NZ$740 NZD per month
10 locations
10 × NZ$149 NZD
NZ$1,490 NZD per month
What is included
Your branded ordering website and customer apps, partner app, admin tools, loyalty, POS register, kitchen display, self-order kiosk and loyalty tablet are included. Review device and integration requirements during setup.
Explore the platform featuresSetup and costs to budget separately
- Setup is currently waived for early customers.
- Payment processing, third-party delivery, messaging usage, hardware and developer-account charges where applicable are separate from the location subscription.
- Applicable VAT, GST or sales tax is excluded. Confirm the invoice currency, tax treatment and any custom integration work in your written quote.
- These are direct-customer prices for new accounts. Existing signed terms remain in place; white-label partners set their own retail prices.
Planning your launch in New Zealand
Budget in NZD and test the delivery area you actually serve
Plan your restaurant’s own ordering channel in New Zealand dollars, with the location fee covering the ordering apps and in-store suite. Use this New Zealand price list for direct-customer budgeting and confirm the payment, language and operating scope before onboarding.
Local settlement and counter payments
Review your NZD settlement requirements and any EFTPOS workflow with the team and payment provider. An online card integration and a counter payment arrangement may require different accounts or equipment.
Rural and urban delivery scope
Test both street addresses and any rural routes you intend to serve. Set explicit delivery boundaries and charges, and verify when an address should be declined rather than assuming nationwide service.
Seasonal hours and receipts
Bring your GST receipt requirements, public-holiday opening schedule and daylight-saving test cases. Validate scheduled orders and collection times before copying one location’s settings to another.
Payment availability reference: Stripe Terminal regional requirements. Regional guidance reviewed . Confirm current provider eligibility during onboarding.
On the receipt · GST
GST on restaurant and takeaway food in New Zealand
Inland Revenue requires GST-registered businesses to charge 15% on most taxable supplies, and food is not among the zero-rated or exempt categories. One rate applies whether a dish is eaten in, collected or delivered.
| What is sold | Rate |
|---|---|
| Food eaten in the restaurant | 15% |
| Takeaway and delivered food | 15% |
| Alcoholic drinks | 15% |
Rates as published by Inland Revenue, checked . This is general information, not tax advice; your accountant confirms the treatment of your menu, and the Supaorder subscription does not set it.
The stack we recommend
Best-fit integrations for a restaurant in New Zealand
The payment methods, couriers, messaging and POS that fit how customers in New Zealand actually order. Live means it is on the published integrations list today. On request means we build it for you: name it at the demo and your quote confirms the scope and timeline before launch. The in-store suite — POS register, kitchen display, kiosk and loyalty tablet — is included and needs none of them.
- Languages to enable
- English, with te reo Māori where you serve it
- Marketplaces you compete with
- Uber Eats, DoorDash and Menulog
- How customers pay
- Cards and wallets; account-to-account is growing
- How customers want updates
- SMS
Payments
- Live Stripe — Cards, Apple Pay and Google Pay with 3DS on your own account.
- Live Stripe Terminal — Card-present readers on the kiosk and register.
- On request POLi / account-to-account — Bank-transfer checkout without card fees.
- Live Cash, card on delivery, card terminal — Live everywhere; test these first, no processor eligibility involved.
Delivery and dispatch
- Live DoorDash Drive — On-demand couriers with live quotes.
- Live Uber Direct — On-demand couriers with live quotes.
- Live Shipday — Driver app and dispatch for your own drivers.
- Live Google Maps — Addresses, delivery zones and live driver tracking.
Messaging
- Live Twilio — SMS and voice order updates and campaigns.
- Live SendGrid — Email receipts and campaigns, or your own SMTP.
- Live OneSignal — Push notifications in the branded apps.
Provider coverage changes; each recommendation reflects how customers in New Zealand pay and order at the review date above, not a guarantee of any provider’s eligibility decision. Missing the one your customers use? Tell us at the demo.
Before you go live
A restaurant launch checklist for New Zealand
Six things to settle at the demo and test before the first live order, drawn from how customers in New Zealand pay, order and expect to be kept informed.
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Run one order end to end on each live payment path (Stripe, Stripe Terminal, Cash, card on delivery, card terminal) — success, decline and refund.
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Name the on-request integrations your customers expect at the demo — POLi / account-to-account — so the quote carries their scope and timeline.
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Enable the storefront languages customers need (English, with te reo Māori where you serve it) with reviewed translations.
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Route order updates where customers read them (SMS) and send a test message before launch.
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Decide the delivery model — DoorDash Drive, Uber Direct, Shipday, Google Maps — and test a real address, a delivery zone edge and a cash-on-delivery reconciliation.
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Bring your receipt and tax requirements to the demo; the subscription does not set them. Position against Uber Eats, DoorDash and Menulog with your own channel’s zero commission.
Other markets in Asia-Pacific
Comparing a rollout across the region? Each guide carries its own published price and local stack, and the Asia-Pacific overview lists the countries served without a page yet.
Pricing questions for New Zealand
How much does Supaorder cost in New Zealand?
Supaorder costs NZ$219 NZD per location per month for 1–3 locations in New Zealand. Unlimited orders and every app are included, with zero platform commission.
What does a four-location group pay in New Zealand?
Four locations cost NZ$740 NZD per month: four times NZ$185 NZD. The four-location rate applies to every location, with unlimited orders. Taxes and separately charged services are excluded.
What setup and external costs should I allow for?
Setup is currently waived for early customers. Payment processing, delivery providers, hardware and applicable taxes are separate. Confirm local-currency invoicing and any custom work in your quote.
Does a New Zealand price include nationwide delivery?
No. The software fee does not purchase a delivery network. You define the delivery area and arrange drivers or an available delivery provider, with its charges budgeted separately.
Which payment methods can Supaorder take in New Zealand?
Live today: Stripe, Stripe Terminal, Cash, card on delivery, card terminal. Built on request: POLi / account-to-account. On-request integrations are scoped and given a timeline in your quote before launch, so name the methods your customers use at the demo.
Can I use an overseas payment account for a New Zealand counter?
Do not assume so. Stripe Terminal’s regional guidance requires the receiving account and reader location to share a country and accept local currency. Confirm the proposed New Zealand account and hardware setup before launch.
What GST rate applies to restaurant and takeaway food in New Zealand?
Inland Revenue sets GST at 15% on most taxable supplies, including restaurant meals, takeaway, delivery and alcohol; there is no separate rate for food. Confirm your receipt configuration with your accountant.
Pricing by country
Choose an English country guide for published fees, billing currency, the recommended local stack and launch considerations — or start from a region.
Bring your operating plan to a live demo
Share your launch country, expected volume, payment requirements and existing systems. We will map the scope to the published pricing and confirm the details in your quote.
Book a live demo