South Africa · ZAR platform pricing
Supaorder pricing in South Africa
Supaorder costs R 729 ZAR per location per month for 1–3 locations in South Africa. Unlimited orders and every app are included, with zero platform commission.
Prices are set for this market, not converted at a live exchange rate. Request ZAR invoicing and confirm it in your quote. Taxes are excluded.
Supaorder pricing in South Africa at a glance
- Entry price
- R 729 ZAR per location per month (1–3 locations)
- Billing currency
- ZAR, set for South Africa
- Orders
- Unlimited, zero platform commission
- Setup
- Currently waived for early customers
- Taxes
- Excluded; confirmed in your quote
- Local payments
- Ozow / PayFast / Peach Payments, SnapScan / Zapper, Yoco — built on request
One plan. A lower rate as you add locations.
The rate for your location count applies to each location. There is no separate software charge for the POS, kitchen display, kiosk or loyalty tablet.
| Locations | Per location | Included |
|---|---|---|
| 1–3 locations | R 729 ZAR per location per month | Unlimited orders · all apps included |
| 4–9 locations | R 619 ZAR per location per month | Unlimited orders · all apps included |
| 10+ locations | R 499 ZAR per location per month | Unlimited orders · all apps included |
Published prices for new accounts. Taxes excluded. Compare all plan features and terms.
What your monthly bill looks like
Monthly subscription totals for a restaurant group in this market. Taxes and separately charged services are excluded.
1 location
1 × R 729 ZAR
R 729 ZAR per month
4 locations
4 × R 619 ZAR
R 2 476 ZAR per month
10 locations
10 × R 499 ZAR
R 4 990 ZAR per month
What is included
Your branded ordering website and customer apps, partner app, admin tools, loyalty, POS register, kitchen display, self-order kiosk and loyalty tablet are included. Review device and integration requirements during setup.
Explore the platform featuresSetup and costs to budget separately
- Setup is currently waived for early customers.
- Payment processing, third-party delivery, messaging usage, hardware and developer-account charges where applicable are separate from the location subscription.
- Applicable VAT, GST or sales tax is excluded. Confirm the invoice currency, tax treatment and any custom integration work in your written quote.
- These are direct-customer prices for new accounts. Existing signed terms remain in place; white-label partners set their own retail prices.
Planning your launch in South Africa
Confirm the payment route and plan for connectivity
Plan your restaurant’s own ordering channel in South African rand, with the location fee covering the ordering apps and in-store suite. Use this South Africa price list for direct-customer budgeting and confirm the payment, language and operating scope before onboarding.
Local processor route
Verify a suitable merchant account and the platform’s actual integration before setting a launch date. A country listed through a provider’s extended network does not establish a direct integration with that network.
Connection and power interruptions
Test how staff handle a loss of connectivity or power. The ordering and in-store workflows require an online connection; plan backup connectivity and a documented process for interruptions.
Delivery areas and receipts
Bring the suburbs, address instructions and delivery boundaries you intend to serve. Review required VAT receipt fields and cash-handling procedures, with provider and transport charges budgeted separately.
Payment availability reference: Stripe country availability. Regional guidance reviewed . Confirm current provider eligibility during onboarding.
On the receipt · VAT
VAT on restaurant and takeaway food in South Africa
SARS levies VAT at 15%; the planned rises to 15.5% in May 2025 and 16% in April 2026 were reversed. Basic foodstuffs can be zero-rated, but not once they are prepared for immediate consumption, including takeaway, so prepared meals carry 15% eaten in or taken away.
| What is sold | Rate |
|---|---|
| Food eaten in the restaurant | 15% |
| Takeaway and delivered food | 15% |
| Alcoholic drinks | 15% |
Rates as published by the South African Revenue Service, checked . This is general information, not tax advice; your accountant confirms the treatment of your menu, and the Supaorder subscription does not set it.
The stack we recommend
Best-fit integrations for a restaurant in South Africa
The payment methods, couriers, messaging and POS that fit how customers in South Africa actually order. Live means it is on the published integrations list today. On request means we build it for you: name it at the demo and your quote confirms the scope and timeline before launch. The in-store suite — POS register, kitchen display, kiosk and loyalty tablet — is included and needs none of them.
- Languages to enable
- English, with Afrikaans and Zulu where you serve them
- Marketplaces you compete with
- Mr D Food and Uber Eats
- How customers pay
- Cards, instant EFT and SnapScan-style QR
- How customers want updates
Payments
- On request Ozow / PayFast / Peach Payments — South African gateways with instant EFT.
- On request SnapScan / Zapper — QR payment at the counter.
- On request Yoco — Card readers and online acquiring for small restaurants.
- Live Stripe — Confirm South Africa is on Stripe’s supported list for your entity.
- Live Cash, card on delivery, card terminal — Live everywhere; test these first, no processor eligibility involved.
Delivery and dispatch
- Live Uber Direct — On-demand couriers with live quotes.
- Live Shipday — Driver app and dispatch for your own drivers.
- Live Google Maps — Addresses, delivery zones and live driver tracking.
Messaging
- Live Twilio — SMS and WhatsApp order updates; WhatsApp is the channel customers here read.
- Live SendGrid — Email receipts and campaigns, or your own SMTP.
- Live OneSignal — Push notifications in the branded apps.
Provider coverage changes; each recommendation reflects how customers in South Africa pay and order at the review date above, not a guarantee of any provider’s eligibility decision. Missing the one your customers use? Tell us at the demo.
Before you go live
A restaurant launch checklist for South Africa
Six things to settle at the demo and test before the first live order, drawn from how customers in South Africa pay, order and expect to be kept informed.
-
Run one order end to end on each live payment path (Stripe, Cash, card on delivery, card terminal) — success, decline and refund.
-
Name the on-request integrations your customers expect at the demo — Ozow / PayFast / Peach Payments, SnapScan / Zapper, Yoco — so the quote carries their scope and timeline.
-
Enable the storefront languages customers need (English, with Afrikaans and Zulu where you serve them) with reviewed translations.
-
Route order updates where customers read them (WhatsApp) and send a test message before launch.
-
Decide the delivery model — Uber Direct, Shipday, Google Maps — and test a real address, a delivery zone edge and a cash-on-delivery reconciliation.
-
Bring your receipt and tax requirements to the demo; the subscription does not set them. Position against Mr D Food and Uber Eats with your own channel’s zero commission.
Other markets in the Middle East and Africa
Comparing a rollout across the region? Each guide carries its own published price and local stack, and the Middle East and Africa overview lists the countries served without a page yet.
Pricing questions for South Africa
How much does Supaorder cost in South Africa?
Supaorder costs R 729 ZAR per location per month for 1–3 locations in South Africa. Unlimited orders and every app are included, with zero platform commission.
What does a four-location group pay in South Africa?
Four locations cost R 2 476 ZAR per month: four times R 619 ZAR. The four-location rate applies to every location, with unlimited orders. Taxes and separately charged services are excluded.
What setup and external costs should I allow for?
Setup is currently waived for early customers. Payment processing, delivery providers, hardware and applicable taxes are separate. Confirm local-currency invoicing and any custom work in your quote.
Does the South Africa price include offline ordering?
No. Ordering requires an online connection. Plan backup connectivity and staff procedures for interruptions, and validate the chosen payment integration before launch.
Which payment methods can Supaorder take in South Africa?
Live today: Stripe, Cash, card on delivery, card terminal. Built on request: Ozow / PayFast / Peach Payments, SnapScan / Zapper, Yoco. On-request integrations are scoped and given a timeline in your quote before launch, so name the methods your customers use at the demo.
Does a Stripe integration alone establish South African payment support?
No. Stripe lists South Africa through an extended network. Verify the actual provider, merchant account and platform integration, including refunds, instead of treating that listing as a ready payment route.
What VAT rate applies to restaurant and takeaway food in South Africa?
The South African Revenue Service charges VAT at 15% on restaurant meals, takeaway, delivery and alcohol; the zero rate for basic foodstuffs does not apply once food is prepared for immediate consumption. Confirm your receipt configuration with your accountant.
Pricing by country
Choose an English country guide for published fees, billing currency, the recommended local stack and launch considerations — or start from a region.
Bring your operating plan to a live demo
Share your launch country, expected volume, payment requirements and existing systems. We will map the scope to the published pricing and confirm the details in your quote.
Book a live demo